Biological risk management Consulting

Creating high reliability Organization management expertise


performance metrics

CHROME can provide the following services relating to performance metrics:

  • facilitation of in-house identification of 'never events', failure points associated with these, and corrective actions
  • identification of key lagging, real-time and leading indicators and reporting mechanisms to capture these
  • methodologies for measure performance of safety protocols
  • tools for analyzing performance metrics in order to identify most effective interventions to improve safety
  • training in indicator selection and validation
  • training on the use of performance measurement tools
  • training in performance metrics analysis