performance metrics

CHROME can provide the following services relating to performance metrics:

facilitation of in-house identification of 'never events', failure points associated with these, and corrective actions
identification of key lagging, real-time and leading indicators and reporting mechanisms to capture these
methodologies for measure performance of safety protocols
tools for analyzing performance metrics in order to identify most effective interventions to improve safety
training in indicator selection and validation
training on the use of performance measurement tools
training in performance metrics analysis